Privacy Policy

This Privacy Policy describes how Hollis Brothers Auto Werkz (https://hollisbrosautowerkz.com/), located at 250 E Main St, Barrington, IL 60010, collects, uses, and protects the information you provide when using our website and services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, phone number, email address, and vehicle information provided when scheduling appointments or submitting contact forms.
• Technical data: IP address, browser type, referring URL, pages visited, and time spent on the site (collected automatically via cookies and analytics tools).
• Communication records: messages sent through our contact or quote request forms.
• Google account data (if you submit a review or interact through a Google product).

2. How We Use Your Information

We use the information we collect to:

• Respond to appointment requests, service inquiries, and quote submissions.
• Send appointment reminders or follow-up communications related to your vehicle service.
• Improve our website experience using aggregated, anonymized analytics data.
• Comply with applicable legal and regulatory obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may disable cookies through your browser settings; however, some features of our site may not function correctly as a result.

We may use the following third-party tools that set their own cookies:

• Google Analytics (website traffic and behavior analysis)
• Google Ads / Google Tag Manager (advertising and conversion tracking)
• CallRail or similar call tracking software (if applicable)

To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

4. Third-Party Services

Our website may contain links to third-party websites (e.g., Google Maps, parts suppliers, social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting personal information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained and may be deleted upon request.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at: [email protected] or call 847-750-3507.

7. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us immediately so we can remove it.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the ‘Last Updated’ date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

Hollis Brothers Auto Werkz
250 E Main St, Barrington, IL 60010, United States

Phone: 847-750-3507
Email: [email protected]
Website: http://hollisbrosautowerkz.com/